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Question Number 136541 by mr W last updated on 23/Mar/21

to Tinku  Tara sir:  since update to version 2.262 i′m  encountering a big problem:  after some time of use the app   crashes, then i can′t start the app  any more, that means after displaying  the welcome screen the app crashes.  besides some other apps, e.g. google,  crash too.  i have uninstalled and reinstalled  the app many times.  i expect, after i have sent this  message, if i can send, the app will  crash.  when i delete the app, other apps  run properly, therefore i think it has  to do with the new version, because  i never had this problem before.  my device is Huawei P20.  can you please provide a link to  download the old version? i′ll do  some experiments to see which  version causes the problem.

$${to}\:{Tinku}\:\:{Tara}\:{sir}: \\ $$$${since}\:{update}\:{to}\:{version}\:\mathrm{2}.\mathrm{262}\:{i}'{m} \\ $$$${encountering}\:{a}\:{big}\:{problem}: \\ $$$${after}\:{some}\:{time}\:{of}\:{use}\:{the}\:{app}\: \\ $$$${crashes},\:{then}\:{i}\:{can}'{t}\:{start}\:{the}\:{app} \\ $$$${any}\:{more},\:{that}\:{means}\:{after}\:{displaying} \\ $$$${the}\:{welcome}\:{screen}\:{the}\:{app}\:{crashes}. \\ $$$${besides}\:{some}\:{other}\:{apps},\:{e}.{g}.\:{google}, \\ $$$${crash}\:{too}. \\ $$$${i}\:{have}\:{uninstalled}\:{and}\:{reinstalled} \\ $$$${the}\:{app}\:{many}\:{times}. \\ $$$${i}\:{expect},\:{after}\:{i}\:{have}\:{sent}\:{this} \\ $$$${message},\:{if}\:{i}\:{can}\:{send},\:{the}\:{app}\:{will} \\ $$$${crash}. \\ $$$${when}\:{i}\:{delete}\:{the}\:{app},\:{other}\:{apps} \\ $$$${run}\:{properly},\:{therefore}\:{i}\:{think}\:{it}\:{has} \\ $$$${to}\:{do}\:{with}\:{the}\:{new}\:{version},\:{because} \\ $$$${i}\:{never}\:{had}\:{this}\:{problem}\:{before}. \\ $$$${my}\:{device}\:{is}\:{Huawei}\:{P}\mathrm{20}. \\ $$$${can}\:{you}\:{please}\:{provide}\:{a}\:{link}\:{to} \\ $$$${download}\:{the}\:{old}\:{version}?\:{i}'{ll}\:{do} \\ $$$${some}\:{experiments}\:{to}\:{see}\:{which} \\ $$$${version}\:{causes}\:{the}\:{problem}. \\ $$

Commented by mr W last updated on 23/Mar/21

as said i had to uninstall and   reinstall the app to be here again.  now i′m not sure if the problem is  really caused by this app, because  i tried again and found that the  problem with other apps remains,  even after i have deleted this app.  very strange!

$${as}\:{said}\:{i}\:{had}\:{to}\:{uninstall}\:{and}\: \\ $$$${reinstall}\:{the}\:{app}\:{to}\:{be}\:{here}\:{again}. \\ $$$${now}\:{i}'{m}\:{not}\:{sure}\:{if}\:{the}\:{problem}\:{is} \\ $$$${really}\:{caused}\:{by}\:{this}\:{app},\:{because} \\ $$$${i}\:{tried}\:{again}\:{and}\:{found}\:{that}\:{the} \\ $$$${problem}\:{with}\:{other}\:{apps}\:{remains}, \\ $$$${even}\:{after}\:{i}\:{have}\:{deleted}\:{this}\:{app}. \\ $$$${very}\:{strange}! \\ $$

Commented by Dwaipayan Shikari last updated on 23/Mar/21

May be problem in your device sir!

$${May}\:{be}\:{problem}\:{in}\:{your}\:{device}\:{sir}! \\ $$

Commented by mr W last updated on 23/Mar/21

yes, it is indeed a problem caused by  google search, eventhough i don′t  know how and why. i have disabled  google search. now it seems normal  with the app.

$${yes},\:{it}\:{is}\:{indeed}\:{a}\:{problem}\:{caused}\:{by} \\ $$$${google}\:{search},\:{eventhough}\:{i}\:{don}'{t} \\ $$$${know}\:{how}\:{and}\:{why}.\:{i}\:{have}\:{disabled} \\ $$$${google}\:{search}.\:{now}\:{it}\:{seems}\:{normal} \\ $$$${with}\:{the}\:{app}. \\ $$

Commented by Tinku Tara last updated on 23/Mar/21

The problem is causee because  google webview issue.  google seems to be working on a fix

$$\mathrm{The}\:\mathrm{problem}\:\mathrm{is}\:\mathrm{causee}\:\mathrm{because} \\ $$$$\mathrm{google}\:\mathrm{webview}\:\mathrm{issue}. \\ $$$$\mathrm{google}\:\mathrm{seems}\:\mathrm{to}\:\mathrm{be}\:\mathrm{working}\:\mathrm{on}\:\mathrm{a}\:\mathrm{fix} \\ $$

Commented by Tinku Tara last updated on 23/Mar/21

https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview

Commented by mr W last updated on 23/Mar/21

thanks sir!  i spent 4 hours to come to the result  that it must lie on google lie. since  several apps had the same problem  as Tinkutara, i saw at first the  reason in these apps, not in google.

$${thanks}\:{sir}! \\ $$$${i}\:{spent}\:\mathrm{4}\:{hours}\:{to}\:{come}\:{to}\:{the}\:{result} \\ $$$${that}\:{it}\:{must}\:{lie}\:{on}\:{google}\:{lie}.\:{since} \\ $$$${several}\:{apps}\:{had}\:{the}\:{same}\:{problem} \\ $$$${as}\:{Tinkutara},\:{i}\:{saw}\:{at}\:{first}\:{the} \\ $$$${reason}\:{in}\:{these}\:{apps},\:{not}\:{in}\:{google}. \\ $$

Commented by mr W last updated on 23/Mar/21

i have installed the google bug fix.  now i can use both google search and  TinkuTara normally.

$${i}\:{have}\:{installed}\:{the}\:{google}\:{bug}\:{fix}. \\ $$$${now}\:{i}\:{can}\:{use}\:{both}\:{google}\:{search}\:{and} \\ $$$${TinkuTara}\:{normally}. \\ $$

Commented by mr W last updated on 23/Mar/21

can you please check following:  i can write  ≢x+y=2  but if i have  x+y=2  and want to insert ≢ in front of x,  i′ll get in editor  ⊝x+y=2  but it shows in forum correctly as  ≢x+y=2

$${can}\:{you}\:{please}\:{check}\:{following}: \\ $$$${i}\:{can}\:{write} \\ $$$$≢{x}+{y}=\mathrm{2} \\ $$$${but}\:{if}\:{i}\:{have} \\ $$$${x}+{y}=\mathrm{2} \\ $$$${and}\:{want}\:{to}\:{insert}\:≢\:{in}\:{front}\:{of}\:{x}, \\ $$$${i}'{ll}\:{get}\:{in}\:{editor} \\ $$$$\circleddash{x}+{y}=\mathrm{2} \\ $$$${but}\:{it}\:{shows}\:{in}\:{forum}\:{correctly}\:{as} \\ $$$$≢{x}+{y}=\mathrm{2} \\ $$

Commented by Tinku Tara last updated on 24/Mar/21

will check on otjer devices amd fix

$$\mathrm{will}\:\mathrm{check}\:\mathrm{on}\:\mathrm{otjer}\:\mathrm{devices}\:\mathrm{amd}\:\mathrm{fix} \\ $$

Commented by Tinku Tara last updated on 24/Mar/21

Commented by mr W last updated on 26/Mar/21

i have enabled “font size for forum” in  settings, then i see this:

$${i}\:{have}\:{enabled}\:``{font}\:{size}\:{for}\:{forum}''\:{in} \\ $$$${settings},\:{then}\:{i}\:{see}\:{this}: \\ $$

Commented by mr W last updated on 26/Mar/21

Commented by mr W last updated on 26/Mar/21

please also don′t forget the issue  with Enter at begininy of line.

$${please}\:{also}\:{don}'{t}\:{forget}\:{the}\:{issue} \\ $$$${with}\:{Enter}\:{at}\:{begininy}\:{of}\:{line}. \\ $$

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