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Question Number 93442 by PRITHWISH SEN 2 last updated on 13/May/20

To tinkutara I have forget my old password and has to create a new one. Is there any way to retrive my old account.

$$\mathrm{To}\:\mathrm{tinkutara} \\ $$$$\mathrm{I}\:\mathrm{have}\:\mathrm{forget}\:\mathrm{my}\:\mathrm{old}\:\mathrm{password}\:\mathrm{and}\:\mathrm{has}\:\mathrm{to}\:\mathrm{create}\:\mathrm{a} \\ $$$$\mathrm{new}\:\mathrm{one}.\:\mathrm{Is}\:\mathrm{there}\:\mathrm{any}\:\mathrm{way}\:\mathrm{to}\:\mathrm{retrive}\:\mathrm{my}\:\mathrm{old}\:\mathrm{account}. \\ $$

Commented by i jagooll last updated on 13/May/20

I also experienced the same thing

Commented by Tinku Tara last updated on 13/May/20

Since we are not asking for email id at sign−up. There is no way to send password reset link. You can change your password as long as you have a phone where you are logged in. We will an optional email id at signup so that forgot password link can be provided. You can contact us on telegram.

$$\mathrm{Since}\:\mathrm{we}\:\mathrm{are}\:\mathrm{not}\:\mathrm{asking}\:\mathrm{for} \\ $$$$\mathrm{email}\:\mathrm{id}\:\mathrm{at}\:\mathrm{sign}−\mathrm{up}.\:\mathrm{There}\:\mathrm{is}\:\mathrm{no} \\ $$$$\mathrm{way}\:\mathrm{to}\:\mathrm{send}\:\mathrm{password}\:\mathrm{reset}\:\mathrm{link}. \\ $$$$\mathrm{You}\:\mathrm{can}\:\mathrm{change}\:\mathrm{your}\:\mathrm{password} \\ $$$$\mathrm{as}\:\mathrm{long}\:\mathrm{as}\:\mathrm{you}\:\mathrm{have}\:\mathrm{a}\:\mathrm{phone}\:\mathrm{where} \\ $$$$\mathrm{you}\:\mathrm{are}\:\mathrm{logged}\:\mathrm{in}. \\ $$$$\mathrm{We}\:\mathrm{will}\:\mathrm{an}\:\mathrm{optional}\:\mathrm{email}\:\mathrm{id}\:\mathrm{at} \\ $$$$\mathrm{signup}\:\mathrm{so}\:\mathrm{that}\:\mathrm{forgot}\:\mathrm{password} \\ $$$$\mathrm{link}\:\mathrm{can}\:\mathrm{be}\:\mathrm{provided}. \\ $$$$\mathrm{You}\:\mathrm{can}\:\mathrm{contact}\:\mathrm{us}\:\mathrm{on}\:\mathrm{telegram}. \\ $$

Commented by PRITHWISH SEN 2 last updated on 13/May/20

thanks sir.

$$\mathrm{thanks}\:\mathrm{sir}. \\ $$

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